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Terms & Conditions

Booking:

A valid Credit or Debit Card is required at the time of booking in order to secure the room(s).

Arrival/Departure Times

Arrival from 4pm onwards. Apartments should be vacated by 10.00am on the day of departure.

If you are running later than the time you specified at your booking, please inform us when you can.

Cancellation Policy

We require at least 7 clear days notice of cancellation in advance of your arrival date so that we can have time to re-let your suite/apartment to another party. If you advise us of a cancellation in less than 7 days we will make every effort to re-let the suite/apartment. However, we reserve the right to charge the full cost of the booking if the suite/apartment is not subsequently re-let.

Non Arrivals

In the event of non-arrivals, payment will be taken from the Debit/Credit card used to secure the room(s) when making your booking.

Refunds will not be given for curtailment of stay. We advise you to take out personal and travel insurance to protect yourselves from loss in the event of cancellation or non-arrival or unforeseen mishap during your stay.

Payment

The following methods of payment are accepted:
Cash (£ Sterling)/Credit Card or Debit Card

Cards Accepted:
Visa/MasterCard/Maestro/Visa Electron

Non-Smoking Policy

By law we cannot allow smoking in any part of Arden House.

Damage

We reserve the right to charge clients for replacement, repair or professional cleaning in the event of loss or damage to Arden House property

Should any damage come to our attention after the guest has departed, payment will either be taken from the card used to secure the room(s).

We will make every effort to keep to a minimum any costs that you may incur.

BY MAKING A RESERVATION YOU ACCEPT THE ABOVE TERMS AND CONDITIONS

Guest Comments

We stayed the weekend in The Turret and were absolutely delighted with it.
The house is gorgeous and is incredibly well fitted out with everything we needed and more.
The Turret terrace was perfect for an early evening drink and to take in the beautiful scenery.

Our hosts were extremely relaxed, professional and enormously helpful. Ian's knowledge of the local area was invaluable and he helped us plan some great routes. His food recommendations were right on the money too.

 
Book Online at Arden House Luxury Appartments